How do I get trial access to WritingClass?
Click here to request trial access.

I want to use WritingClass for my course. How do I get it?
Click here to request WritingClass. We will contact you about setting up your course in 24-48 hours and you'll be able to start setting up your course in another 24-48 hours. We recommend that you give yourself some time to set up your course the way you want it!

Can I have multiple sections in one course space?
Of course! When you request your own course space, you can choose whether you want multiple sections managed in one course or as separate courses.

How do I get answers to my teaching questions using WritingClass?
Tours and Training: Sign up for a live online tour of WritingClass, tailored to show you how to take the way you teach now and extend it with the powerful tools and rich content in WritingClass.

How do I get help logging on and getting answers to my other technical questions?
Tech Support: Contact tech support if you have any questions or issues about logging on, setting up your course, or using WritingClass.

Getting Started: Download the Quickstart and User Guides. You will find these in the HELP section of your WritingClass course.

Online Help: Click on the help button inside of WritingClass or contact tech support

My school has a campus-wide course management system (such as Blackboard, WebCT, or Moodle). I want to use WritingClass. What are my options?
If your students are used to Blackboard or another campus system, it's easy to link to WritingClass from Blackboard. When you and your students follow the link, you have the option of clicking the box "Remember me on this computer" on the log-in page. This allows a user, (when on that computer and logged into your CMS course) to follow the link into WritingClass without having to sign in again. Supported for Blackboard, WebCT, Moodle, & Angel

If you want to export your grades from the WritingClass gradebook into your campus system, go to the Gradebook Tab and click on "Transfer Grades to LMS "at the top of the page. This easy-to-follow 4-step "Gradebook Wizard" allows you to seamlessly transfer grades from your WritingClass to any CMS.

If you want to use the tools of your campus-wide system (announcements, course mail, etc) but you want your students to have access to WritingClass content, Course Cartridge PLUS gives you preset links to key WritingClass content and tools. If you're interested in learning more, email courses@bfwpub.com or contact your sales rep. Supported for Blackboard, WebCT, & Angel

How do my students get WritingClass?
Students will be able to purchase access online for Fall 2009 classes; instructors can package an access card with the corresponding print version; instructors can package an access card with any other Bedford/St. Martin's text at a significant discount; or instructors can order stand-alone student access cards for the bookstore. For package ISBNs and other pricing information, please contact your sales representative or explore our most popular packages of books with WritingClass.

How do my students access my WritingClass if I've packaged an activation card?
Tell students to register their activation code. They will be asked to select the school's state/province, select your school name, select your name, and identify their course and/or section, enter the activation code that came with their textbook, enter their email address, choose a password and they're in!

How do my students access my WritingClass if I want them to purchase access online?
Students will be able to purchase access online for Fall 2009 classes.

How long can my students access my course?
Most students purchase a 365-day (12 month) subscription to WritingClass. If you are teaching a one-semester course and students have time left on their subscription, they will be able to: switch into another course if they are taking a course using the product again by clicking on the "Need to switch courses?" link on the WritingClass log-in page.

If a student drops my course, can they get a refund?
If a student purchased access online and drops the course, she can contact techsupport (within 2 weeks of purchasing access) to get a refund. She can then re-purchase access when she takes the course later. If the student purchased an access card or a package at your campus bookstore they will need to contact the bookstore about a refund. Please note that if the student has already registered the access card they will not be eligible for a refund.

Can I archive my WritingClass with the assignments and content I've added to it?
Absolutely! At the end of the semester, we will ask you if you want us to save your WritingClass. Even if you haven't told us to save it, we will—and when you request a new course we'll ask you whether you want to use a copy of a course from a previous semester—with all your course material, assignments, and customizations you have made WITHOUT any student information. For more information, contact courses@bfwpub.com.

Can I import assignments and customizations from a colleague's course?
Absolutely! If you and your colleagues want to share course materials and assignments, you must be enrolled as a course editor in both your course and their course. To get this set up, please contact Technical Support at 1-800-936-6899 or techsupport@bfwpub.com.

What kind of hardware and software do I need to use WritingClass?
To check if you have the required browser and applications—and to link to needed updates and plug-ins—click on the "System Check" on the WritingClass log in page. 

Required Browser:
PC users: Explorer v 6.0 or higher;Firefox 1.0.7 or higher
MAC users: Firefox v 1.0 or higher
Required Applications and Plug-ins: Flash, QuickTime, Shockwave, Adobe Reader

How do I make sure that my students are seeing my WritingClass the way I want them to?
To see your course in the student view, click the "view as" button on the upper left-hand corner of your home page. To return to the instructor view, simply click the button again.

How do I change my password?
To change your password, click on the Tools button on the lower left-hand corner of your course home page. You will see the option "Change Password" in the new screen.

I've forgotten my password. How do I get it again?
To get your password hint emailed to you either: send us your email address and we'll email you a hint or click Forgot your password? on the log-in page.

How do I upload my own course material?
Click on the "Course Materials" tab, and click on add content. You can add documents, images, videos, PowerPoints presentations, and links.

You can also add content to the eBook. You will see the "Add Content" option at the top of every page in the eBook.

How do I create an assignment?
Click on the assignments tab and click on the "Add an Assignment" button. You have the option to either create a new assignment using our robust test and question banks, or you can assign an existing content item from any of the course materials.

How do I set up my gradebook?
Click on the drop-down menu, "Other Gradebook Functions" on the top of the Gradebook tab. From here you can set your preferences and create and edit your gradebook categories and grading scale.

How do I get my WritingClass grades into my campus CMS?
Go to the Gradebook Tab and click on "Transfer Grades to LMS "at the top of the page. This easy-to-follow 4-step "Gradebook Wizard" allows you to seamlessly transfer grades from your WritingClass to any CMS.